Terms & Conditions

Your Trusted Automotive Marketplace

Welcome to FlipCars, Australia's premier online automotive marketplace connecting car buyers and sellers across the continent. These Terms and Conditions govern your use of our platform at www.flipcars.com.au and all related services.

FlipCars is operated by FlipCars Australia Pty Ltd (ABN pending), committed to creating a safe, transparent, and efficient marketplace for automotive transactions. By accessing or using our platform, you agree to these terms.

We encourage you to read these terms carefully alongside our Privacy Policy. We may update these terms to reflect changes in our services or legal requirements, with the most current version always available on our platform.

When you create a FlipCars account, you're joining a community of automotive enthusiasts, dealers, and everyday Australians looking to buy or sell vehicles. You're responsible for maintaining the security of your account credentials and all activities that occur under your account.

Keep your login details confidential and notify us immediately if you suspect unauthorized access. Strong passwords and regular security checks help protect both your account and our community.

FlipCars serves as a platform connecting buyers and sellers - we facilitate connections but don't directly sell vehicles. Every listing must contain accurate information about the vehicle's condition, history, and specifications.

Sellers are responsible for providing honest descriptions, clear photos, and transparent pricing. Buyers should always inspect vehicles in person and verify all details before making purchase decisions.

We encourage meeting in safe, public locations for vehicle inspections and recommend professional inspections for significant purchases.

Your reviews, photos, and content help build trust in our community. When you share content on FlipCars, you retain ownership while granting us permission to display it across our platform to help other users make informed decisions.

All content must be original, honest, and relevant. Reviews should reflect genuine experiences, and photos should accurately represent vehicles or services being discussed.

We may feature exceptional content in our marketing materials to showcase our community's expertise and experiences.

To maintain a safe and trustworthy marketplace, certain activities are strictly prohibited:

• Creating fake listings or providing false vehicle information
• Harassment, discrimination, or inappropriate behavior toward other users
• Attempting to circumvent our safety measures or platform fees
• Using automated tools to scrape data or spam our platform
• Sharing personal information in public areas of the platform
• Engaging in illegal activities or fraudulent transactions

We take violations seriously and may suspend or permanently ban accounts that engage in prohibited activities.

If you encounter suspicious listings, inappropriate behavior, or technical issues, please report them to our support team at [email protected] or through our in-app reporting system.

While we can't respond to every report individually, we investigate all concerns and take appropriate action to maintain platform integrity.

We reserve the right to review, modify, or remove content that violates our terms or community standards. This includes listings, reviews, photos, and user communications.

Our moderation process combines automated systems with human review to ensure quality and safety across the platform.

FlipCars continuously evolves to better serve our community. We may update features, modify services, or temporarily suspend functionality for maintenance without prior notice.

Our platform integrates with trusted third-party services for financing, insurance quotes, and vehicle inspections. While we partner with reputable providers, your interactions with these services are governed by their own terms and conditions.

We may receive referral fees from partner services, but this doesn't influence our recommendations or your costs.

FlipCars contains links to external websites and services for your convenience. We don't control these external sites and aren't responsible for their content, availability, or privacy practices.

External links are provided for informational purposes, and you should review their terms before using their services.

We may suspend or terminate accounts that violate our terms, engage in fraudulent activity, or pose risks to our community. Reasons for termination include:

• Repeated violations of community guidelines
• Suspected fraudulent or illegal activity
• Extended periods of account inactivity
• Non-payment of applicable platform fees
• Technical or security concerns

You may also delete your account at any time through your profile settings.

FlipCars provides an informational platform and marketplace - we don't provide professional automotive, financial, or legal advice. All information is for general guidance only.

Always seek professional advice for significant purchases, financing decisions, or legal matters related to vehicle transactions.

Our platform may include financial tools, loan calculators, and insurance information for educational purposes. This content is informational only and doesn't constitute financial advice.

Consult qualified financial professionals before making significant financial decisions related to vehicle purchases or financing.

You use FlipCars at your own risk. We provide our platform “as is“ and make no warranties about availability, accuracy, or completeness of information.

To the fullest extent permitted by Australian law, FlipCars and its team aren't liable for indirect damages, lost profits, or consequential losses arising from platform use.

We don't guarantee uninterrupted service or error-free operation, though we work continuously to provide the best possible experience.

Using FlipCars responsibly helps maintain a positive community for everyone. If our platform suffers damage or incurs costs due to your violation of these terms, you agree to compensate us for related losses and expenses.

This includes costs associated with investigating violations, removing prohibited content, or addressing complaints related to your activities.

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be resolved under Australian jurisdiction.

Vehicles displaying our “FlipCars Certified“ badge have undergone additional verification and may include estimated warranty information. This program helps buyers identify high-quality listings from trusted sellers.

Warranty estimates are calculated based on vehicle age, mileage, and manufacturer data. These are estimates only - always verify warranty details directly with the seller and manufacturer.

FlipCars doesn't provide warranties or guarantees for any vehicles - certification indicates additional verification steps have been completed by our team.